I'm Alison, designer @Trustly. Started designing about 10 years ago, got into product design, never looked back.

Helped launch products used by millions, created and evolved a few design systems, managed a team once, spent hours reading tickets, talking to customers and messing around with data.

Linkedin • Resume (EN) • Resume (PT) • alisonsilvaux@gmail.com

My way of working

I don't believe in magic formulas or one-size-fits-all processes to solve problems.
I analyze the challenge and design my process around it. But I do have a “way of working". I like to work in cycles, do just enough research, be data informed from the start and have and clearly defining what success looks like.

I can help you with:

  • • User Experience Design (UX)

    • User Interface Design (UI)

    • User Research

    • Collaboration Workshops

    • User journeys

  • • Project management

    • Design system planning

    • Design tokens definition

    • Component creation

    • Design system maintenance

    • Documentation

  • • Value Proposition Workshops

    • Business Model Workshops

    • Opportunity Asessments

    • Market Research

    • Service Design

    • Root Cause Analysis

A few companies I've helped:

Selected works

For full cases or more work samples message me on Linkedin

Gamification for Indaband - A social network made for musicians

Designing brazilian biggest fixed income investment fund

Reducing customer support tickets by using friction in a smart way

Creating design tokens for an upcoming design system

Increasing average revenue per user through data and design

Redesigning ACH transaction statuses in a more user-friendly way

Redesigning a Contact Center Software for NGOs

Creating a design system for an enterprise software company

Designing a crowdfunding software for NGOs from zero

Sharing is caring

Here's some of my contributions to the design community.

About me

I'm a person who still believes design can make people's lives better.
Besides being a designer, I'm interested in neuroscience, psychology, and ethical discussions about technology.

My expertise lies in fintechs and management systems, with a strong focus on discovery, research, design systems, and design ops. I have experience in team leadership, volunteer work in design communities, and as a guest lecturer.

I'm my free time I like to play videogames with my kid, cooking with my wife and singing in the shower. Let's connect!